Privacy Policy
When you use LIMOCENTRAL’s services, you trust us with your information. We take this responsibility seriously and are committed to protecting your privacy while giving you control over your personal data. This policy explains what information we collect, why we collect it, and how you can manage it.
Our Commitment to Your Privacy
LIMOCENTRAL is committed to safeguarding your personal information and ensuring your experience with our website and services is secure. If you have any questions about this policy or how your information is handled, please contact us.
Compliance with Australian Privacy Laws
LIMOCENTRAL complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how personal information is collected, used, disclosed, and stored in Australia.
In accordance with these laws, we take reasonable steps to:
- - Ensure your personal information is collected lawfully and fairly
- - Use and disclose information only for the purposes for which it was collected
- - Protect personal information from misuse, interference, loss, and unauthorised access
- - Provide you with access to your personal information upon request
- - Allow you to correct or update your personal information where necessary
If you believe we have breached the Australian Privacy Principles, you may contact us to lodge a complaint. We take all privacy concerns seriously and will respond promptly.
Security of Your Personal Information
We take appropriate measures to protect your personal information. Sensitive data is transmitted using Transport Layer Security (TLS) encryption with 128-bit or higher strength—consistent with industry standards used by financial institutions and major online platforms.
Once received, your information is stored securely and accessible only to authorised LIMOCENTRAL personnel. We enforce strict internal privacy policies, and any breach is taken seriously and addressed accordingly.
How We Use Your Personal Information
Your personal information is used to deliver the services you request, including processing bookings, managing transactions, and communicating with you. Payment details, such as credit card information, are used solely for transaction processing and are not retained or used for any other purpose.
We may also use non-identifiable, aggregated data to better understand how our website is used. This helps us improve our services and user experience without identifying individual users.
Sharing of Personal Information
LIMOCENTRAL does not sell, rent, or trade your personal information or mailing lists to third parties.
We may disclose your information only where required by law, such as in response to a legal request, court order, or fraud investigation.
In some cases, we may share your information with trusted third-party providers strictly to deliver our services (for example, payment processing or booking systems). These parties are required to keep your information confidential and use it only for the intended purpose.
Collection and Retention of Information
We collect only the information necessary to provide our services. This may include your name, email address, phone number, and payment details.
Your information is retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. You may request access to, correction of, or deletion of your personal information at any time.
Booking and Account Information
Any information provided when making a booking or creating an account is treated as strictly confidential. Account security is maintained through your registered email address, and for your protection, passwords are not disclosed over the phone.
Third-Party Services
Our website may use third-party services to enhance functionality and improve user experience.
This includes the use of Google Maps, which is governed by Google’s Privacy Policy. We may also use analytics or session recording tools to better understand how users interact with our website (such as mouse movements or page navigation). These tools do not collect sensitive personal data and are used solely for performance and usability improvements. All data collected is aggregated and handled confidentially.
Updates to This Policy
LIMOCENTRAL may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.